Effective Date: September 12, 2025
Last Updated: September 12, 2025
At Cuina, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you access or use our platform.
Information We Collect
We gather personal information that can identify you, such as your name, email address, phone number, shipping and billing addresses, payment details, and usage data. This information is collected through:
- Direct Interactions: When you register for an account, place an order, subscribe to our newsletter, or contact customer support.
- Automated Technologies: As you navigate our platform, we may use cookies and similar technologies to collect data about your device, browsing actions, and patterns. This helps us enhance your experience and analyze site performance.
Use of Your Information
We utilize the collected information to:
- Process and fulfill your orders.
- Communicate with you regarding your account and transactions.
- Provide customer support and respond to inquiries.
- Send promotional materials, newsletters, or other marketing communications, subject to your preferences.
- Improve our platform’s functionality and user experience.
- Comply with legal obligations and enforce our terms and policies.
Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:
Service Providers: We engage third-party vendors to assist with operations like payment processing, shipping, and marketing. These providers are obligated to protect your information and use it solely for the services they perform on our behalf.
Legal Compliance: We may disclose your information to comply with legal requirements, respond to legal processes, or protect our rights and interests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or destruction. While we strive to secure your data, no method of electronic transmission or storage is entirely secure. Therefore, we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including:
- Accessing the data we hold about you.
- Correcting or updating inaccurate or incomplete information.
- Requesting the deletion of your data, subject to certain exceptions.
- Objecting to or restricting certain processing activities.
- To exercise these rights, please contact us using the details provided below.
Children’s Privacy
Our platform is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such data promptly.
International Data Transfers
If you access our platform from outside the United States, please be aware that your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your country. By using our platform, you consent to such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our platform and updating the effective date above.